D & T Appliance Service Company. Servicing Minneapolis, St. Paul, and Rochester MN since 2001.

My stove top is 28 years old. The stem was broken, (we think by the naughty dog), and it was hard to find the part. A lot of them are no longer made. We found a part, I called on a Monday and they came out on Wednesday. We were told on Monday, what time to expect a call on Wednesday, to give us up a two hour time frame for installation. They called right on time and were here on time. The replacement of the part went without a hitch.
L. Campbell, Minnetonka

Lady answering the phone was very nice and explained their pricing structure. I was so desperate to fix the darned thing, I almost didn't care how much it cost. The technician who came was very pleasant and polite. It took him about an hour to fix the machine. Not sure what he did, as I stayed out of his way. He explained how he fixed it, but I didn't listen very well. I was just so grateful to have a quiet dryer.
M. Smith, Eden Prairie

The overall experience was excellent - when the technician left, the appliance was working to my satisfaction, and I had new knowledge and information regarding preventative maintenance for gas dryers - approximately two weeks later the issue recurred - the same service individual returned promptly and was very honest and transparent about this second visit for the same issue - it turned out the second visit found a different issue as cause for the same symptom; however, he felt he should have caught the issue the first time (even though it worked when he left) so the charges were minimal - if I recall correctly, I only paid for the part and was not charged for the service call in any way - I will use this company again.
T. Kessler, Eden Prairie

Great service on a holiday week. I had to wait a week, but that is acceptable considering it was thanksgiving and not a common part.
B. Weiner, Edina

Our clothes dryer was starting to make strange noises. We called D&T on Monday and arranged to have them come out on Tuesday. The repairman called Tuesday morning to give us the time he was going to arrive.. There was a minor glitch because the person in their office did not have the repair person call the correct number. The repairman was prompt (three minutes early) and was able to diagnose and fix the problem quickly.
P. Schaleger, St. Paul